Orbis Telephony and Contact Centre
Reference ocds-b5fd17-66a8c33f-333a-463d-9428-ecdd98977afb · Surrey County Council
Awarded to 4net Technologies Ltd. Estimated value: £6,000,000.
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Amounts and figures
Description
In response to current and emerging requirements for improved communication facilities, the Councils have decided to replace their existing office telephony services with a Microsoft Teams telephony solution and associated SIP / Call plan network services, and contact centre telephony services with an integrated contact centre. This procurement is for the supply of services in respect of a Microsoft Teams Voice solution with integrated Microsoft certified contact centre and associated SIP / Call plan network services. The successful Bidder will be responsible for providing to each Council a two-phase migration from the Councils' existing telephony environment to Teams Voice. The two phases for each Council are: 1. Microsoft Teams Voice and associated SIP / Call plan network services 2. Cloud based contact centre telephony To support a phased migration, the Councils are looking to engage a supplier to provide the design, any associated hardware, the installation / configuration and support services for Microsoft Teams Voice, integrated contact centre and associated SIP / Call Plan services. This…
Awards
| Awarded to | Amount | Date |
|---|---|---|
| 4net Technologies Ltd | £0 | 28 January 2024 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | a5233085-dcbb-491e-95c8-b1d85689b4f6-717862 | 28 January 2024 |
| Contracts Finder | a5233085-dcbb-491e-95c8-b1d85689b4f6-717862 | 28 January 2024 |
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 29 September 2023, 12:00. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £6,000,000.
- Who is the buyer of this tender?
- The contracting authority is Surrey County Council (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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