Operational Communications Platform (OCP)
Buyer: Transport for London
- Published
- 9 March 2026
- Place of performance
- UKC
- Lots
- 1
- Notice number
- 020922-2026
- Reference
- ocds-h6vhtk-06656e
- Official source
- Official source
CPV codes
- 48517000IT software package
- 72211000Programming services of systems and user software
- 72212140Railway traffic control software development services
- 72212211Platform interconnectivity software development services
- 72212517IT software development services
- 72212710Backup or recovery software development services
- 72212732Data security software development services
Description
Transport for London is conducting a preliminary engagement to establish the availability and appetite of the market to improve efficiency and consistency of TfL incident communications. The Operational Communications Platform (OCP) will provide a single portal for sending out bulk communications around ongoing incidents to relevant stakeholders across multiple channels (such as email, SMS and potentially Teams messages). Primary users will be the Surface Control Centre (SCC) and Rail Control Centre (RCC). The platform will provide auditable logging of (and reporting on) communications, and facilitate message creation and distribution (including the use of pre-defined templates, distributions lists, etc.). It is envisioned that the solution will reuse existing enterprise capabilities (including TfL's Azure tenancy for sending emails and teams messages) and potentially integrate with other third-party services for SMS delivery via API (for example, gov.notify). This initiative is essential to simplify and standardise communication across TfL's operational control centres, replacing fragmented and outdated methods with a unified, modern platform. By moving away from a heavy reliance…
Official publications
- FTS · 020922-2026 · 9 March 2026
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- Who is the buyer of this tender?
- The contracting authority is Transport for London (United Kingdom).
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