NHS Bristol, North Somerset, South Gloucestershire ICB MSK13/22/getUBetter

Published

15 June 2026

Notice number

056201-2026

Reference

ocds-h6vhtk-067d3f

Official source

Official source

Description

getUBetter's digital service is a self-management platform available across primary, secondary and community care in BNSSG, supporting patients with all common MSK injuries and conditions. Patients can be and are directed to the app at many points during their MSK management pathway e.g. when seen in primary care, attending MSKi service, whilst on waiting list to attend MSK physiotherapy (links provided in waiting well letters) and during/post physiotherapy intervention. getUBetter is co-designed with patients, clinicians, commissioners and research partners. They maintain a cycle of design, test, assess, modify and improve to make sure that content and flow is intuitive and helps people to self-manage their recovery and general health. getUBetter is a class 1 medical device and DTAC certified. It complies with NHS Clinical safety and information governance standards. The getUBetter content is based to the latest evidence and behaviour change techniques, and self-management pathways are signed off and approved by clinical teams. The platform is locally configured to an ICB MSK pathway and is regularly updated. The App is designed to be given as part of routine care and has multiple…

Official publications

• FTS · 056201-2026 · 15 June 2026

Frequently asked questions

Who is the buyer of this tender?

The contracting authority is NHS BRISTOL, NORTH SOMERSET AND SOUTH GLOUCESTERSHIRE INTEGRATED CARE BOARD (United Kingdom).

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