Mystery Shopping Market Research for TransPennine Trains Limited
Buyer: Transpennine Trains Limited
- Published
- 23 June 2026
- Submission deadline
- 21 July 2026
- Estimated value
- £375,000
- Place of performance
- UK
- Procedure
- Open procedure
- Lots
- 1
- Documents
- 1
- Notice number
- 058926-2026
- Reference
- ocds-h6vhtk-06bb02
- Official source
- Official source
CPV codes
- 79310000Market research services
Description
TransPennine Express (TPE) is a train operating company dedicated to providing high-quality rail services across the North of England and into Scotland. We are committed to continually improving the customer experience and rely on detailed, accurate, and insightful mystery shopping data to support service enhancements, training, and performance monitoring. We are looking for a service provider to support with our mystery shopping programme. For more information about this opportunity, please visit the eSourcing portal at: https://www.delta-esourcing.com/tenders/UK-UK-Manchester:-Market-research-services./3K9M892546 To respond to this opportunity, please click here: https://www.delta-esourcing.com/respond/3K9M892546
Official publications
- FTS · 058926-2026 · 23 June 2026
Other tenders from Transpennine Trains Limited
- Class 397 Heavy Maintenance Overhaul Delivery Partner
- Class 397 Light Maintenance Services at Preston Croft Street Sidings
- TPT519 - Asset Management / Maintenance of Station Information & Security Systems (SISS)
- TPT607 - Cleaning & Presentation Services
- Class 397 Heavy Maintenance Overhaul Partner
- Repair, maintenance and support services for Automatic Ticket Gate (ATG) systems across the TransPennine Express network
- Class 397 Heavy Maintenance Overhaul 27/28
- TPT519 - Asset Management / Maintenance of Station Information & Security Systems (SISS)
- Financial Forecasting & Planning Solution
- Provision of Station Security Services for TPT
Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 21 July 2026. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £375,000.
- Who is the buyer of this tender?
- The contracting authority is Transpennine Trains Limited (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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