MyMCA UK Maritime Services Portal Development
Reference ocds-b5fd17-ba4c58ed-3186-4afa-8b23-5294ce4719c1 · MCA - Maritime and Coastguard Agency
Awarded to CXPARTNERS LIMITED for £2,446,000.
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Amounts and figures
Description
This procurement will enable the MCA to carry out a discovery and alpha exercise to explore how Ship Owners/Operators and Third-Party Ship Personnel and Management Organisations carry out their business through the MyMCA Platform. To date, the concept of MyMCA has addressed the user needs for Seafarers and how they apply for their Certificate of Competency (CoC) as well as how Short Course Providers and MCA Approved doctors integrate with MyMCA as part of that process. This new work will explore how Ship Owners/Operators and Third-Party Ship/Personnel Management Organisations will carry out their business and may include processes such as survey booking/scheduling, viewing and managing ship/other certificates and online payment for services. During discovery work, detailed user research will be carried out to understand the pain points for customers (as well as internal users) as well as identifying manual process that can be brought online for the benefits of MCA and the customers. "As is" and "To Be" user journeys will be mapped to support iterative prototype developments which will be tested with users during the subsequent alpha phase. These journeys/prototypes …
Awards
| Awarded to | Amount | Date |
|---|---|---|
| CXPARTNERS LIMITED | £2,446,000 | 5 October 2023 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | 0834c953-0180-4b22-9341-68228740bd92-704997 | 6 December 2023 |
| Contracts Finder | 0834c953-0180-4b22-9341-68228740bd92-704997 | 6 December 2023 |
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 14 September 2023, 12:00. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £250,000.
- Who is the buyer of this tender?
- The contracting authority is MCA - Maritime and Coastguard Agency (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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