Microsoft Dynamics 365 Contact Centre Telephony Programme Implementation
Reference ocds-b5fd17-2ea3ee45-7ff6-4076-80c4-488acde30fca · Suffolk County Council
Awarded to TTEC CONSULTING (UK) LIMITED for £230,160.
Interested in tenders like this? Get the next tenders like this one published in the United Kingdom by email. Free, no card needed.
Amounts and figures
Description
Previously awarded. Published here for transparency purposes. Awarded Call-Off Contract for the G-Cloud 14 Framework Agreement (RM1557.14), for the implementation of Microsoft telephony software; Copilot Studio, Teams, Dynamics 365 Contact Centre and Customer Service.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| TTEC CONSULTING (UK) LIMITED | £230,160 | 30 June 2026 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | 0167322c-1992-4e66-ba09-39ba92571860-904297 | 2 July 2026 |
| Contracts Finder | 0167322c-1992-4e66-ba09-39ba92571860-904297 | 2 July 2026 |
Other tenders from Suffolk County Council
See the buyer →- Cloud Legal Case Management, Time Recording and associated services Published: 28 October 2026
- Occupational Health Solutions, Employee Assistance Programmes & Associated Services Published: 20 October 2026
- Provision of Multifunctional Devices (MFDs), Published: 15 October 2026
- SafeDrop - secure file sharing service Published: 7 October 2026
- Call-Off Contract for Access Core+ CCIS & Youth Justice System Published: 1 October 2026
- SCC0179VA - Artificial intelligence (AI) and automation practitioner Published: 30 September 2026
- Desk and Visitor Management Services Published: 18 September 2026
- Provision of Mobile Voice and Data Services. Published: 18 September 2026
- Coroners case management and workflow system Published: 7 September 2026
- Shared Cost Additional Voluntary Contributions (SCAVC) Published: 18 August 2026
Previous and next from Suffolk County Council
- Free Wheels Bike Project
- Supply of positive pressure ventilation (PPV) fans for Suffolk Fire and Rescue Service
- QFX012 0900 2026-05-14 RENDLESHAM to PROJECTION EDUCATION, FELIXSTOWE FERRY CENTRE, FERRY ROAD, IP11 9RT (4-seater vehicle with Passenger…
- QOC755 0900 2026-05-26 Laxfield to Acorn Park School, Banham, Norfolk (4-seated vehicle and a PA required) - AWARD
- Consultancy services in support of Suffolk County Council's childrens' Family First change programme.
- AIP623 0900 2026-05-05 Ipswich to Papworth Trust Ipswich (4seater vehicle required) - AWARD
Similar open tenders
- L26044-T-YHBC- Web development, maintenance and hosting
- AI AVATAR (Suffolk Economy)
- Registration Services Booking and Management System
- ITT - Recruitment Applicant Tracking System - UID 390M
- Provision of an Asset Management Solution - Competitive Flexible Procedure
- Market Intelligence and Document Search Platform
Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 30 June 2026. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £230,160.
- Who is the buyer of this tender?
- The contracting authority is Suffolk County Council (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
How can I find out about similar tenders when they are published?
Create an account at el-vinculo.com and we give you a free month and set up your company's filters — contract type, CPV codes, value and territory — so you are the first to know when new tenders like this one come out in the United Kingdom. We email you as soon as one matching your profile is published, with the whole deadline ahead to prepare the bid.
Public tenders by region
Create a free account and receive new public tenders published in the United Kingdom that match your business, every day.