Metropolitan Police Service: Unified Services Procurement for the Digital Public Contact Programme
- Published
- 13 August 2026
- Estimated value
- £75,000,000
- Place of performance
- UK
- Procedure
- Restricted procedure
- Lots
- 1
- Documents
- 2
- Notice number
- 077194-2026
- Reference
- ocds-h6vhtk-069706
- Official source
- Official source
CPV codes
- 48000000Software package and information systems
- 51300000Installation services of communications equipment
- 72000000IT services: consulting, software development, Internet and support
Description
The contracting Authority (the "Authority") in relation to this notice is the Mayor's Office for Policing and Crime ("MOPAC"), on behalf of the Metropolitan Police Service ("MPS") and wider UK policing organisations. The Authority is undertaking a procurement for the managed services to support, operate, maintain and enhance an existing Digital Public Contact ("DPC") platform and associated services. The Unified Services Procurement ("USP") platform provides access to critical national public capability, through which members of the public access policing services digitally across England and Wales. The USP supports the delivery of public-facing digital services across participating policing organisations, and enables members of the public to report incidents, provide and receive information, and access policing services through secure and accessible digital channels. The USP enables each force to deliver a range of nationally consistent online services to the public, whilst maintaining their distinct own local identity. The Authority is not seeking to procure an end-to-end replacement platform. The procurement is focused on the effective operation, support and ongoing evolution …
Official publications
- FTS · 077194-2026 · 13 August 2026
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £75,000,000.
- Who is the buyer of this tender?
- The contracting authority is Mayor's Office for Policing and Crime (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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