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Awarded United Kingdom Supplies

Library Customer Self Service- Kiosks and RFID Provision

Reference ocds-b5fd17-b01510e5-f26b-4eb2-93ca-87174e917bca · KENT COUNTY COUNCIL

Awarded to Bibliotheca Ltd for £513,720.

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Amounts and figures

£513,720
Estimated value

Description

Kent Libraries currently use 110 kiosks across 40 library sites. The Kiosks are used for issue, return and renewal of items, via Radio Frequency Identification (RFID) coding tags. 23 of the 110 kiosks also provide chip and pin and contactless payment for library services and provide access to Netloan, which allows users to book onto public access PCs and release printing. All of this was introduced to make things easier for customers to complete basic transactions, reduce queues at staff desks, give staff more time to focus on customer engagement and when introduced in 2016 enabled the service to reduce staffing levels and achieve MTFP savings. Due to the current kiosks coming near to end of life, upgraded kiosks are required. Kent County Council requires the following: - A revised and reduced number of 88 Self-Service Kiosks with facility to take payment via coin, notes, credit/debit and contactless, - The new kiosks will be implemented across Kent libraries using a phased approach. - The chosen solution must comply with the following: • To comply with KCC ICT systems security requirements, any solution must be PCI-DSS (credit card) and PAD-DSS (RFID device) complia…

Awards

Awarded toAmountDate
Bibliotheca Ltd £513,720 16 December 2024

Official publications

MediumReferenceDate
FTS 0d628c4f-d0ed-49f8-b218-b3022e340c34-836114 25 March 2025
Contracts Finder 0d628c4f-d0ed-49f8-b218-b3022e340c34-836114 25 March 2025

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Frequently asked questions

What is the deadline to bid for this tender?
The submission deadline is 15 December 2023, 12:00. Check the official source, as dates can be modified.
What is the estimated value of this tender?
The estimated value published by the buyer is £513,720.
Who is the buyer of this tender?
The contracting authority is KENT COUNTY COUNCIL (United Kingdom).
How can I bid for public tenders in the United Kingdom?
Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.

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Data collected from official public procurement sources. Amounts as published by the buyer.