LGS/Q/001/2026 - Telephone Service Desk Support
Buyer: Middlesbrough Council
- Published
- 14 August 2026
- Estimated value
- £34,089
- Place of performance
- UKC12
- Lots
- 1
- Notice number
- 077782-2026
- Reference
- ocds-h6vhtk-06e4de
- Official source
- Official source
CPV codes
- 72000000IT services: consulting, software development, Internet and support
Description
LMS Helpdesk Support per annum 8x5x4 Response Start Date: 1st August 2026 End Date: 31st July 2027 Telephone & Email Support: 8x5 Response SLA: Priority 1 - 15 minutes (in hours 8x5) Priority 2&3 - 4 hours (in hours 8x5) Hardware Replacement: As per 'Critical Hardware Support' Onsite Engineer: Next Business Day (hardware replacement only)
Awards
| Awarded to | Amount | Date |
|---|---|---|
| WCL UK Ltd (Trading as Everything ICT) | — | — |
Official publications
- FTS · 077782-2026 · 14 August 2026
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £34,089.
- Who is the buyer of this tender?
- The contracting authority is Middlesbrough Council (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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