JHG - The Provision of Customer Satisfaction Surveys
Buyer: Jigsaw Homes Group
- Published
- 16 January 2026
- Submission deadline
- 14 February 2026
- Estimated value
- £96,000
- Place of performance
- UKF
- Procedure
- Open procedure
- Lots
- 1
- Documents
- 2
- Notice number
- 004080-2026
- Reference
- ocds-h6vhtk-060811
- Official source
- Official source
CPV codes
- 79342311Customer satisfaction survey
Description
Jigsaw Homes Group Limited is inviting tenders to undertake, collate and analyse customer satisfaction surveys for the entirety of its stock areas. We invite tenders for the options set out below. The options are supported by relevant appendices to understand the requirements for each option. In any submission, you should clearly indicate which option your tender submission is for. OPTION A Transactional customer satisfaction surveys. OPTION B The Regulator of Social Housing’s (RSH) Tenant Satisfaction Measures (perception survey). OPTION C Transactional customer satisfaction surveys and the Regulator of Social Housing’s (RSH) Tenant Satisfaction Measures (perception survey). 1.2 Scope of Work/Procurement Objectives Jigsaw aims to appoint a supplier to provide transactional and/or perception customer satisfaction surveys function. We want to work collaboratively to ensure: - Customers can provide feedback quickly and easily in their preferred communication method. - The Group is able to: - obtain a sufficient sample to support validation. - utilise data to support organisational priorities and key performance indicators. - utilise data insights from customer satisfaction feedba…
Official publications
- FTS · 004080-2026 · 16 January 2026
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 14 February 2026. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £96,000.
- Who is the buyer of this tender?
- The contracting authority is Jigsaw Homes Group (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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