ITT For the Provision of an Out of Hours Call Handling Service for the RBH Repairs Service
- Published
- 18 December 2025
- Submission deadline
- 16 January 2026
- Place of performance
- UKD
- Procedure
- Open procedure
- Lots
- 1
- Documents
- 1
- Notice number
- 084163-2025
- Reference
- ocds-h6vhtk-05f898
- Official source
- Official source
CPV codes
- 79512000Call centre
Description
Rochdale Boroughwide Housing (RBH) is responsible for providing an emergency out of hours repair service to its customers, which is accessible, efficient, and effective. Service to be Provided: Call handling of repairs reported between the hours of 17.00 & 08.00 (Mon-Fri) & 24 hours (Sat - Sun) every week throughout the year including Bank Holidays & RBH closure days (Christmas Period approximately the 24th Dec 3pm to 8am on the first working day in the New Year PLUS 10 additional days to be agreed per year).
Official publications
- FTS · 084163-2025 · 18 December 2025
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 16 January 2026. Check the official source, as dates can be modified.
- Who is the buyer of this tender?
- The contracting authority is ROCHDALE BOROUGHWIDE HOUSING LIMITED (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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