IT Service Desk System
Reference ocds-b5fd17-15d6efe9-4f01-4559-b802-25a7f618e317 · THE ELECTORAL COMMISSION
Awarded to Freshworks for £56,560.
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Amounts and figures
Description
The objective of this procurement exercise was to secure a high-quality IT Service Desk solution that supports ticket management, workflow automation, asset management, reporting, and AI functionality, while ensuring value for money and adherence to applicable procurement regulations.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Freshworks | £56,560 | 18 August 2025 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | 4b0624bf-0eb5-45d9-adcd-aae316dd0f6e-863850 | 16 September 2025 |
| Contracts Finder | 4b0624bf-0eb5-45d9-adcd-aae316dd0f6e-863850 | 16 September 2025 |
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 1 August 2025, 23:59. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £56,560.
- Who is the buyer of this tender?
- The contracting authority is THE ELECTORAL COMMISSION (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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