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Prior notice United Kingdom Services

Independent NPS Surveys

Buyer: King's Interventional Facilities Management

Published
17 January 2024
Estimated value
£30,000
Place of performance
UKI45
Lots
1
Notice number
001634-2024
Reference
ocds-h6vhtk-042df3
Official source
Official source

CPV codes

Description

KFM is looking to engage a consultancy to run a Net Promoter Score (NPS) survey. NPS is a key metric to enable KFM to understand the customer experience. It provides us with a temperature check and is a rich source of qualitative feedback that enables us to make tangible changes to improve our service to our customers.

Official publications

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Frequently asked questions

What is the estimated value of this tender?
The estimated value published by the buyer is £30,000.
Who is the buyer of this tender?
The contracting authority is King's Interventional Facilities Management (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.