Inbound Mail and Document Management for DWP
- Published
- 31 July 2024
- Estimated value
- £105,047,306
- Place of performance
- UKG
- Procedure
- Open procedure
- Lots
- 1
- Notice number
- 023993-2024
- Reference
- ocds-h6vhtk-0401a2
- Official source
- Official source
CPV codes
- 48311100Document management system
- 63121000Storage and retrieval services
- 72512000Document management services
- 79995100Archiving services
Description
This procurement, an Open Procedure via Find a Tender Service, has brigaded all of the services related to an end-to-end document management process for the Department for Work and Pensions (DWP). This Contract, with an initial term of 6 years and an extension option of up to 24 months, for Inbound Mail and Document Management, encompasses the following service components: Envelope level sortation where the Supplier will undertake a high-level envelope sortation of all items received from citizens (received via Royal Mail). DWP has in place c. 1,100 'non-geographic' postcodes used as the basis for the sortation. This high-level sortation facilitates finer sortation required at business unit and document level aligned to the DWP business rules. A Digital Mailroom service where the Supplier will undertake post opening, document sortation, scanning, indexing and digital ingestion of all DWP's inbound written and electronic communications from citizens. The solution includes provision of any licences required for their solution, such as those required for Optical Character Recognition (OCR) to index items that are scannable and readable. A Records Management service where the Supplier …
Awards
| Awarded to | Amount | Date |
|---|---|---|
| RESTORE DIGITAL LIMITED | — | — |
Official publications
- FTS · 023993-2024 · 31 July 2024
Other tenders from Department for Work and Pensions
- Undeclared Living Together
- DWP Call Off Order Form (COOF) from the [Independent Shared Service Centre Two (ISSC2 Framework Agreement)]
- Synergy Programme Delivery Partner
- DWP Digital Channels Contact Centre (DC3)
- Provision of Asbestos Management Services
- Leasehold Transaction Services
- Gen AI Lighthouse Projects
- DWP Estates Security Services Contract
- The Functional Assessment Service (FAS) 2024 - Lot 3
- DWP Water Safety Management Services
Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £105,047,306.
- Who is the buyer of this tender?
- The contracting authority is Department for Work and Pensions (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
Create a free account and receive new public tenders published in the United Kingdom that match your business, every day.