ID 5218836 - TEO - VVSNI - Support, Maintenance and Development of the Victims and Survivors Service Management Information System
- Published
- 3 April 2025
- Estimated value
- £151,000
- Place of performance
- UKN
- Procedure
- Open procedure
- Lots
- 1
- Notice number
- 012795-2025
- Reference
- ocds-h6vhtk-04b23f
- Official source
- Official source
CPV codes
- 72400000Internet services
- 72500000Computer-related services
- 72212780System, storage and content management software development services
- 72212783Content management software development services
- 48000000Software package and information systems
- 48600000Database and operating software package
- 48800000Information systems and servers
- 48780000System, storage and content management software package
Description
The Victims and Survivors Service (VSS) delivers support and services to improve the health and wellbeing of victims and survivors. VSS deliver funding and support on behalf of The Executive Office and provide help and assistance to the Victims, Survivors and those impacted by Troubles, Conflict, Historical Institutional Abuse and Mother and Baby Institutions, Magdalene Laundries and Workhouses. VSS are seeking a supplier for the provision of Support, Maintenance and Development of the Victim Information Management (VIM) System, a bespoke MS Dynamics-based CRM system. This system was implemented in 2017 and currently runs on Microsoft Dynamics 365 Version 2104 (9.1.24.11) (DB 9.1.24.11) on-premises. The Supplier is required to provide a fully managed (end to end) Support Service. This will include all aspects of support and maintenance as well as changes to, and enhancements of, all aspects of the Service
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Endeavour Information Solutions | — | — |
Official publications
- FTS · 012795-2025 · 3 April 2025
Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £151,000.
- Who is the buyer of this tender?
- The contracting authority is Victim and Survivors Service Northern Ireland (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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