HPE support and maintenance agreements

Description

ICT Services of Sandwell Metropolitan Borough Council wishes to extend four HPE support and maintenance agreements which are due to expire on the 31st March 2025. To maintain service provision, ICT Services are now inviting HPE resellers to submit a renewal quotation for period 1st April 2025 to 31st March 2026. Existing Service Agreement details: If you are interested in submitting a quotation, please send a project correspondence to the portal to request the agreement ID's and serial numbers document. Below is a summary of the four agreements (in the format Document ID, Number of servers, Product): 1, 1 , 843374-425 2, 2, 843374-425 3, 3, 843374-425 4, 24, 755258-B21 The level of cover being requested is: HPE Tech Care Essential SVC to include onsite engineering support, replacement parts, technical support and general technical guidance. Key points to take into consideration when completing the tender response. o It is a key requirement that the support and maintenance agreement is backed to HPE and that ICT Services can continue to raise incidents and service request…

Official publications

• Refurbishment of Existing KS2 toilets and New Resource Room, Temple Meadow School, - AWARD
  Published: 14 October 2026
• Minor Aids and Adaptations Delivery - AWARD
  Published: 14 July 2026
• Quotation for Site Stabilisation Works at the Location of Stanhope Road, Smethwick, Sandwell, West Midlands - AWARD
  Published: 14 July 2026
• Further Competition for Roway Lane 2026 - AWARD
  Published: 9 June 2026
• Passivhaus Certifier for the Construction of Causeway Green Primary School - AWARD
  Published: 9 June 2026
• Further Competition for 126 Beaconview Road, West Bromwich - AWARD
  Published: 1 June 2026
• Invitation to Tender for Asbestos Surveying, Sampling, Air Testing and Consultancy Services - AWARD
  Published: 12 May 2026
• Further Competition for Endpoint security & Control Software - Under Framework Y23065 Software Products and Associated Services - AWARD
  Published: 1 May 2026
• ITT for the New Changing Pavilion at Hydes Road Wednesbury - AWARD
  Published: 28 April 2026
• Invitation to Tender for Tipton LUF Residential Developments, Union Street Conservative Club, Tipton, West Midlands, DY4 8QJ - AWARD
  Published: 28 April 2026

Previous and next from Sandwell Metropolitan Borough Council

• Tender for Stabilisation of Shallow Mine workings at the Location of High Bullen Car Park, Wednesbury — 18 February 2025
• Tender for the Refurbishment of Britannia Park Sons of Rest, Rowley Regis — 18 February 2025
• Mineshaft Workings at Former Spires Health Centre Wednesbury — 7 February 2025
• UPS Units and Design/Layout of the Devices — 27 January 2025
• Occupational Health Physician - AWARD — 22 January 2025
• Roofing Repair & Renewal / Built Up Felt Roofing - AWARD — 17 January 2025

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Frequently asked questions

What is the deadline to bid for this tender?

The submission deadline is 20 February 2025, 23:59. Check the official source, as dates can be modified.

Who is the buyer of this tender?

The contracting authority is Sandwell Metropolitan Borough Council (United Kingdom).

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