How can technology help to quickly identify people in the most vulnerable situation and prioritise the support for them?

Published

27 March 2024

Estimated value

£600,000

Place of performance

UKM

Procedure

Open procedure

Lots

1

Notice number

009961-2024

Reference

ocds-h6vhtk-037d94

Official source

Official source

CPV codes

• 85300000Social work and related services
• 71314200Energy-management services

Description

Not all energy consumers are equal. Some are more vulnerable than others and need extra and immediate help. In an audience where everyone is vulnerable, prioritisation is more difficult and that can have a huge impact for the consumer, potentially increasing the risk of harm or even be life threatening. These outcomes impact friends, families and our staff working with the consumer. Consumers don’t always clearly and succinctly outline their concerns or feelings, which can make detection and identification of priority cases difficult under a load of information, some of it more relevant than others and the sheer volume can hide those in need of greatest help. Please visit our website for information on CivTech and how to get involved: https://www.civtech.scot/civtech-8-challenge-1-identifying-and-prioritising-support https://www.civtech.scot/how-to-apply-civtech-8

Awards

Official publications

• FTS · 009961-2024 · 27 March 2024

Frequently asked questions

What is the estimated value of this tender?

The estimated value published by the buyer is £600,000.

Who is the buyer of this tender?

The contracting authority is Citizens Advice Scotland (CAS) (United Kingdom).

How can I bid for public tenders in the United Kingdom?

Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.