Homelessness Out of Hours Service
Reference ocds-b5fd17-76d75532-1379-45ff-8fad-a8e35cc3e5f2 · Sandwell Metropolitan Borough Council
Closed. Submission deadline: 26 July 2024.
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Description
Sandwell Council is looking for a provider for Housing Solutions Out of Hours service provision for an initial 12 month period or up to three years depending on the quote value (in line with procurement thresholds). The service we are looking to source is to provide emergency out of hours call handling of households presenting as homeless. The calls will be from individuals and families who find themselves with nowhere to stay that night due to a range of issues, most commonly family/friends asking them to leave, eviction from private rented properties and incidents of domestic abuse. The Housing Solutions is looking for a provider for the following: o Receive the initial call o Triage the situation (using a defined flow chart - which will include checking whether the council has ended a duty to the family) o Identify whether the council would owe an emergency accommodation duty (using defined flow chart) o Direct any single/ non-priority cases to options they can explore themselves including hostels etc o Secure temporary accommodation for families/ people with priority from a list of providers/ capacity which will be updated by 5p…
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | aa83eff2-cf0b-4a47-aea7-db08e2545244-765820 | 10 July 2024 |
| Contracts Finder | aa83eff2-cf0b-4a47-aea7-db08e2545244-765820 | 10 July 2024 |
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 26 July 2024, 17:00. Check the official source, as dates can be modified.
- Who is the buyer of this tender?
- The contracting authority is Sandwell Metropolitan Borough Council (United Kingdom).
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- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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