GoldSTAR Season Ticket Database
- Published
- 4 August 2026
- Estimated value
- £727,500
- Procedure
- Direct award
- Lots
- 1
- Notice number
- 073905-2026
- Reference
- ocds-h6vhtk-06dbc4
- Official source
- Official source
CPV codes
- 72000000IT services: consulting, software development, Internet and support
Description
Transport for Wales (TfW) intends to award a contract directly to Team Tech for the provision of the GoldSTAR Season Ticket Database, a specialist system used to manage season ticket customer records, products, travel entitlements and associated lifecycle activities across the TfW rail network. The system supports a range of critical operational functions, including customer service, retail operations, business processes and management reporting. The proposed contract will be awarded for an initial term of four years, with options to extend for up to a further two years (1+1 years). GoldSTAR has been identified as a unique and established solution that is fully integrated within TfW's existing ticketing and rail retail environment. The direct award is to ensure continuity of service, maintain interoperability with the wider rail retail ecosystem. It will also mitigate the operational, financial and implementation risks that could arise from migration to an alternative solution, including potential service disruption, loss of functionality and additional transition costs.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Team Technologies Limited | £727,500 | — |
Official publications
- FTS · 073905-2026 · 4 August 2026
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £727,500.
- Who is the buyer of this tender?
- The contracting authority is Transport for Wales Rail Limited (Utility Buyer) (United Kingdom).
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- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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