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Awarded United Kingdom Services

GB-London: Provision of Digital Analytics Support for IWM - Award Notice

Reference ocds-b5fd17-7e771a50-6b7c-4e0a-9043-37fa22e97aa9 · Imperial War Museums

Awarded to Smartlytics Consultancy Limited for £105,000.

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Amounts and figures

£105,000
Estimated value

Description

Imperial War Museums are looking for a company to provide digital analytics support to the Digital Transformation Team. We are keen to make sure our work is data-informed, we want our colleagues to embrace analytics and insight when making business decisions. Currently, a lot of our customer data is in different repositories (more than one CRM, ticketing systems etc) and we recognise a need to consolidate it to get more valuable insight. Our in-house Digital Analyst is currently working on bringing the data together in Power BI for better reporting purposes, and we are also working with an agency to build a data warehouse for this customer and transactional data. Some support for this may be required. We use Google Analytics and have just moved to GA4. Some GA4 training has been undertaken, but there will be scope in this support to do further analytics training, e.g., for new staff. We are also working with another support agency to create a data lake for our financial data (to improve IWM's finance reporting). We use Power BI as a reporting tool. All of the agencies currently providing support to IWM will need to foster good working re…

Awards

Awarded toAmountDate
Smartlytics Consultancy Limited £105,000 4 October 2023

Official publications

MediumReferenceDate
FTS 72c52523-b2ef-4afe-8bbf-7149b4effe5b-697156 10 November 2023
Contracts Finder 72c52523-b2ef-4afe-8bbf-7149b4effe5b-697156 10 November 2023

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Frequently asked questions

What is the deadline to bid for this tender?
The submission deadline is 4 October 2023. Check the official source, as dates can be modified.
What is the estimated value of this tender?
The estimated value published by the buyer is £105,000.
Who is the buyer of this tender?
The contracting authority is Imperial War Museums (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.