GB-Glasgow: Contact Centre Services
Reference ocds-b5fd17-48218823-fda6-4599-856d-51039d1e485c · Student Loans Company
Awarded to Teleperformance Limited for £82,600,000.
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Amounts and figures
Description
Provision of an onshore (UK) Contact Centre(s) providing inbound telephone calls and Live Chat and assessing support will be the primary services required. We are looking for a sole Supplier who will provide the Services, from their own UK Contact Centres, in parallel to SLC providing services from its Contact Centres
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Teleperformance Limited | £82,600,000 | 17 December 2024 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | 894c0059-a17a-44a0-8f0c-3909d0a26795-840726 | 15 April 2025 |
| Contracts Finder | 894c0059-a17a-44a0-8f0c-3909d0a26795-840726 | 15 April 2025 |
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 17 December 2024. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £82,600,000.
- Who is the buyer of this tender?
- The contracting authority is Student Loans Company (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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