FW Services- Partnership Customer Support- Multi Site 0628
- Published
- 9 March 2026
- Submission deadline
- 11 March 2026
- Place of performance
- UK
- Procedure
- Open procedure
- Lots
- 1
- Documents
- 1
- Notice number
- 020928-2026
- Reference
- ocds-h6vhtk-066404
- Official source
- Official source
CPV codes
- 79512000Call centre
- 75200000Provision of services to the community
Description
Tender to provide vulnerable customer support programme (2026-2028) SSEN would like to invite proposals from trusted parties who are experts in their field to create a programme which delivers lasting outcomes through joined-up services that benefit customers who are in fuel poverty. As SSEN approach the remaining 2 years of the ED2 price control our commitment remains that we deliver services, invest in networks and support customers and communities. Our ED2 business plan includes; - Promotion of Priority Services across both our licence areas - Provide support and advice to customers in Fuel Poverty to help them to lower the amount they are spending on energy using Energy Efficiency measures. - Support customers to access Low Carbon Technologies via grants and support them through this process by collaborating with local authorities, contractors and other agencies who carry out these works. - Providing 5,000 Energy Efficiency Packs to customers in vulnerable circumstances, including fuel poverty Aim To create a programme which delivers lasting outcomes through joined up services that benefit customers who are in fuel poverty. Scope The programme should include the p…
Official publications
- FTS · 020928-2026 · 9 March 2026
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 11 March 2026. Check the official source, as dates can be modified.
- Who is the buyer of this tender?
- The contracting authority is SCOTTISH HYDRO ELECTRIC POWER DISTRIBUTION PLC (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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