Freshservice - ITSM Service Desk Software
Reference ocds-b5fd17-addcada1-93d9-44c7-bcf4-8d03269edfb5 · Norfolk and Norwich University Hospitals NHS Foundation Trust
Awarded to Freshworks Technologies UK Limited for £75,648.
Interested in tenders like this? Get the next tenders like this one published in the United Kingdom by email. Free, no card needed.
Amounts and figures
Description
IT Service Desk software solution. Featuring an intuitive UI, robust ticketing - Incident, Problem, Change and Release Management, powerful self-serve portal with service catalogue & knowledge management, enterprise reporting, rich integration capabilities, smart automation and AI/ML capabilities. Freshservice is device agnostic and available via Android/iOS apps.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Freshworks Technologies UK Limited | £75,648 | 2 August 2024 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | 28ed0553-3cde-4885-948e-a9b7c2dfda0a-781293 | 29 August 2024 |
| Contracts Finder | 28ed0553-3cde-4885-948e-a9b7c2dfda0a-781293 | 29 August 2024 |
Other tenders from Norfolk and Norwich University Hospitals NHS Foundation Trust
See the buyer →- WLAN Infrastructure Support 2026-29 Published: 2 November 2026
- Wig Service Provision Published: 29 October 2026
- Sonopet Equipment Consumables Consignment Agreement Published: 29 October 2026
- Opus Telecoms maintenance contract Published: 20 October 2026
- NWUHG EPR PMO Support Published: 6 October 2026
- NWUHG EPR - Xylem Technical Programme Management Services Published: 6 October 2026
- NWUHG EPR - Order Management, LIMS & Pathology IT Advisory Services Published: 6 October 2026
- Siemens Healthcare Ltd - ATELLICA LUMIQ & Clinitest hCG test kit reagent rental Published: 6 January 2026
- Da Vinci Robots - Intuitive Medical Published: 2 January 2026
- Norse-Cotman Centre Replacement Chillers Published: 30 December 2025
Previous and next from Norfolk and Norwich University Hospitals NHS Foundation Trust
Similar open tenders
- L26057- T- YH Customer Journey and Conversion Rate Optimisation Services
- L26044-T-YHBC- Web development, maintenance and hosting
- L26012-T-YH Employee benefits, recognition, Communications & Engagement Platform
- ID 6723703 - DOF - EDD - NICS Identity Assurance (NIDA) Solution
- Contract for the Provision of Provision and Maintenance of Automated External Defibrillators (AEDs)
- FRA Remedial 2026-2029
Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 29 July 2024, 12:00. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £75,648.
- Who is the buyer of this tender?
- The contracting authority is Norfolk and Norwich University Hospitals NHS Foundation Trust (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
How can I find out about similar tenders when they are published?
Create an account at el-vinculo.com and we give you a free month and set up your company's filters — contract type, CPV codes, value and territory — so you are the first to know when new tenders like this one come out in the United Kingdom. We email you as soon as one matching your profile is published, with the whole deadline ahead to prepare the bid.
Public tenders by region
Create a free account and receive new public tenders published in the United Kingdom that match your business, every day.