Fixed Line VOIP Tender
- Published
- 1 December 2023
- Submission deadline
- 5 January 2024
- Place of performance
- UK
- Procedure
- Restricted procedure
- Lots
- 1
- Notice number
- 035529-2023
- Reference
- ocds-h6vhtk-04211a
- Official source
- Official source
Description
This project has 3 key objectives, and seeks to tender for the following - 1. market competitive reseller for support and billing of horizon, 2. a suitable replacement for Redbox call recording 3. reconnection of 16 disconnected sites. WWU currently use Gamma Horizon VoIP phone system for desk phones at Celtic Springs and in depots. The current contract commenced in March 2016 and was extended to September 2024. Also supported in this contract is a Redbox fixed line call recording solution located at Celtic Springs. The current Horizon solution is compliant with WWU architectural and security standards and provides all the functionality required. Therefore, there is no intention to change the solution, but the tender will seek a market competitive reseller for support and billing of horizon. Redbox is a SAN (storage area network) based call recording solution housed and maintained at Celtic Springs directly linked to the Horizon solution and serves approximately 200 users across WWU, supporting our teams in Business Services, System Operations and Despatch. The hardware for this is end of life and currently incompatible with Microsoft Edge (WWU chosen browser) meaning…
Official publications
- FTS · 035529-2023 · 1 December 2023
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 5 January 2024. Check the official source, as dates can be modified.
- Who is the buyer of this tender?
- The contracting authority is Wales & West Utilities Limited (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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