Finance & People Services - Transformation Project
Reference ocds-h6vhtk-06bf60 · Thirteen Housing Group Limited
Prior notice.
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Amounts and figures
Description
This preliminary market engagement is intended to help us test our thinking, understand what good looks like in practice and learn from organisations that have taken a similar approach. Thirteen Housing Group is exploring how to transform our Finance and People services, and the technology, delivery approach and partnerships that could enable that change. We are not approaching this as a like-for-like system replacement. Our starting point is the service and operating model: support can feel fragmented and process-heavy, routine activity is not always as simple as it should be, and more complex or sensitive issues do not always have the ownership (or ownership is not visible), consistency and visibility we want. Some capability gaps have also been filled in ways that add to overall complexity. We want a more joined‑up, experience‑led model that gives colleagues and managers clarity about what to do, where to go and what is happening. It should be: - simpler to access and use - more consistent in how cases and processes are handled end‑to‑end - better able to support good decisions, strong controls and better outcomes - underpinned by modern, well‑integrated technology that reduces…
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | 060876-2026 | 29 June 2026 |
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