External Debt Recovery Services
Reference ocds-b5fd17-29dbe6f2-832a-4dc1-8bed-5c7690bfe02d · UNIVERSITY OF SOUTHAMPTON
Awarded to STA International Limited for £79,220.
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Amounts and figures
Description
The University of Southampton is looking to obtain external debt recovery services. Typically, student debt is passed to the Credit Control (CC) team after a set of 4 emailed Dunning reminders have been sent to the student from the Fees team, and where the student has failed to respond. Other situations when student debt is passed to CC will be when a student has requested a bespoke payment plan or has left the UoS and would no longer receive the 4 automated emails from the Fees team. An active telephone, email and letter campaign is then used to target these non-payers to establish a reason for non-payment and ultimately collect the debt. There are times when none of the above actions are successful, and the UoS then requires the assistance of a third party to recover the debt. The Supplier is required to act on the University's behalf to collect overdue student debt which will be a minimum of 60 days old at the time of referral.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| STA International Limited | £79,220 | 19 January 2025 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | faf2a197-89e0-4030-9beb-5343b363c6ff-818461 | 20 January 2025 |
| Contracts Finder | faf2a197-89e0-4030-9beb-5343b363c6ff-818461 | 20 January 2025 |
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 19 November 2024, 12:00. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £79,220.
- Who is the buyer of this tender?
- The contracting authority is UNIVERSITY OF SOUTHAMPTON (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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