Energy Comapny Customer Relation Management System (CRM)

Published

22 April 2025

Estimated value

£60,000

Place of performance

UKC

Lots

1

Notice number

016212-2025

Reference

ocds-h6vhtk-050591

Official source

Official source

CPV codes

• 48781000System management software package
• 72210000Programming services of packaged software products
• 72260000Software-related services

Description

Gateshead Council publishing on behalf of Gateshead Energy Company (GEC). GEC is currently updating its customer relations management processes in line with upcoming Heat Network Regulations. To support the growing network aiming to connect an additional 15,000 customers and ensure that key requirements for engagement with customers are achieved, GEC is looking to procure a scalable cloud-based Customer Relationship Management (CRM) system.

Official publications

• FTS · 016212-2025 · 22 April 2025

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Frequently asked questions

What is the estimated value of this tender?

The estimated value published by the buyer is £60,000.

Who is the buyer of this tender?

The contracting authority is Gateshead Borough Council (United Kingdom).

How can I bid for public tenders in the United Kingdom?

Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.