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Awarded United Kingdom Services

EMIS Web Connectivity Maintenance Support Service 2026-29​

Buyer: Regional Business Services Organisation Procurement and Logistics Service

Published
20 February 2026
Estimated value
£960,000
Place of performance
UKN
Procedure
Direct award
Lots
1
Notice number
015716-2026
Reference
ocds-h6vhtk-06595a
Official source
Official source

CPV codes

Description

EMIS Web Connectivity Maintenance Support Service( Provided by Optum): The Connectivity maintenance support service provides support for the EMIS WEB GP Practices with a Local Server (non-clinical) known as a Spoke server (a locally based server used as a software patch repository, local AD, DNS, DHCP, file & print server, ). The service is aimed at organisations that are benefiting from a server that has an internal tape backup device Unlimited telephone and online portal support and engineer call-outs (relating to the practices local server) Support for the connection of the current Local Server to the Network and the EMIS Web Clinical Software (where applicable) this includes fault diagnosis and initial configuration. 4 hour on-site engineering response Restoration and support of the Local server that connects to the Hosted system Remote and on-site support for the Local server Loan equipment available Remote monitoring, early warning and fix via DATTO, DATTO and AD User administration - where required Replacement parts Remote and on-site backup support Additional Add-on Service: Additional remote and on-site hardware support of the desktops, laptops, script printers, label prin…

Awards

Awarded toAmountDate
EGTON MEDICAL INFORMATION SYSTEMS LIMITED (Optum) £960,000 —

Official publications

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Frequently asked questions

What is the estimated value of this tender?
The estimated value published by the buyer is £960,000.
Who is the buyer of this tender?
The contracting authority is Regional Business Services Organisation Procurement and Logistics Service (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.