Early Market Engagement Event for Insight and Research Exploration: solutions for capturing customer insights
Buyer: Money and Pension Service
- Published
- 6 March 2025
- Estimated value
- £3,000,000
- Place of performance
- UK
- Lots
- 1
- Notice number
- 008267-2025
- Reference
- ocds-h6vhtk-04ea48
- Official source
- Official source
CPV codes
- 79419000Evaluation consultancy services
Description
Money and Pensions Service The Money and Pensions Service; MaPS is an arm's-length body, sponsored by the Department for Work and Pensions, with a joint commitment to ensuring that people throughout the UK have guidance and access to the information they need to make effective financial decisions over their lifetime. We are running an early market engagement event aimed at understanding the market's capabilities and exploring innovative solutions for capturing and analysing customer insights. This event is intended to inform the procurement process on the possibility of an insight and research supplier that can serve the needs of two distinct purposes within MaPS. Event Purpose: The purpose of this engagement is to: Gain an understanding of the market's capabilities, particularly around real-time operational improvement insights and longer-term outcome research and strategic insights. Explore innovative methods for capturing and analysing real-time customer and colleague insights. Explore combination research opportunities across complex advice and guidance services. Understand suppliers' capabilities to deliver a unified approach to meet the needs of two teams with distinc…
Official publications
- FTS · 008267-2025 · 6 March 2025
Other tenders from Money and Pension Service
Frequently asked questions
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- The contracting authority is Money and Pension Service (United Kingdom).
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