DWP Strategic External Resourcing Programme
Reference ocds-h6vhtk-06e5ef · Department for Work & Pensions
Prior notice.
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Description
The Department for Work and Pensions (DWP) is responsible for welfare, pensions, and child maintenance policy. As the UK’s biggest public service department, it administers the State Pension and a range of working age and disability benefits to over 20 million UK citizens. DWP is committed to doing everything it can to enhance the overall citizen experience of our citizens. DWP’s Digital & Transformation Group (DTG) plays a central role in delivering DWP’s Strategy for 2030. DTG design, build and run the digital services that support millions of customers across the UK – from finding work to supporting families to retirement and later life. The focus is on making services simpler to use, better joined up, and ready to meet growing demand as customer needs become more complex. DTG is modernising systems and ways of working so customers can get the right help more easily and colleagues have better tools to do their jobs. The Strategic External Resourcing Programme (SERP) is a high-value programme of work to implement a scalable resourcing model that will underpin all long-term DTG augmented resource requirements to enable a strategic shift from reactive and tactical contracting to pl…
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | 078259-2026 | 17 August 2026 |
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