DVSA Card Payments, Direct Debit Services and Merchant Acquirer Contracts Finder
Reference ocds-b5fd17-f19acddc-85fc-4741-ad9e-1b80e50cfb17 · DVSA - Driver and Vehicle Standards Agency
Prior notice.
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Description
The Driver & Vehicle Standards Agency (DVSA) is looking to award a contract to a single supplier for a contract aggregating DVSA's card payments, direct debit and merchant acquirer services. The intended contract will be expected to start mid 2024. The initial contract period will be five (5) years. The Driver and Vehicle Standards Agency (DVSA) currently has separate contracts for card payment processing, merchant acquiring, and direct debit collections. This creates a fragmented and inefficient system, with different vendors, systems, and processes, leading to potential higher costs, increased complexity, and lower performance. To address these challenges and improve its payment operations, the DVSA aims to combine its current contracts into one integrated contract that covers all payment processing, merchant acquiring, and direct debit collections services. The goal is to streamline processes, reduce costs, improve service quality, and enhance cus-tomer experience. However, this task requires careful planning, coordination, and execution, as well as effective communication with stakeholders and vendors. The purpose of the PIN and RFI is to inform the market of the …
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | c3332433-8ae3-458b-8566-bdef6a4940d7-706537 | 12 December 2023 |
| Contracts Finder | c3332433-8ae3-458b-8566-bdef6a4940d7-706537 | 12 December 2023 |
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