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Prior notice United Kingdom Services

DVSA Card Payments, Direct Debit Services and Merchant Acquirer

Buyer: Driver and Vehicle Standards Agency

Published
12 December 2023
Estimated value
£9,500,000
Place of performance
UK
Lots
1
Notice number
036580-2023
Reference
ocds-h6vhtk-042515
Official source
Official source

CPV codes

Description

The Driver & Vehicle Standards Agency (DVSA) is looking to award a contract to a single supplier for a contract aggregating DVSA's card payments, direct debit and merchant acquirer services. The intended contract will be expected to start mid 2024. The initial contract period will be five (5) years. The Driver and Vehicle Standards Agency (DVSA) currently has separate contracts for card payment processing, merchant acquiring, and direct debit collections. This creates a fragmented and inefficient system, with different vendors, systems, and processes, leading to potential higher costs, increased complexity, and lower performance. To address these challenges and improve its payment operations, the DVSA aims to combine its current contracts into one integrated contract that covers all payment processing, merchant acquiring, and direct debit collections services. The goal is to streamline processes, reduce costs, improve service quality, and enhance cus-tomer experience. However, this task requires careful planning, coordination, and execution, as well as effective communication with stakeholders and vendors. The purpose of the PIN and RFI is to inform the market of the requirement…

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Frequently asked questions

What is the estimated value of this tender?
The estimated value published by the buyer is £9,500,000.
Who is the buyer of this tender?
The contracting authority is Driver and Vehicle Standards Agency (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.