DN Colleges Group - Customer Relationship Management Solution and Implementation

Published

24 July 2026

Place of performance

UKC

Lots

1

Notice number

070299-2026

Reference

ocds-h6vhtk-06d344

Official source

Official source

CPV codes

• 48445000Customer Relation Management software package
• 72260000Software-related services

Description

DN Colleges Group undertook preliminary market engagement to explore options for a new Customer Relationship Management solution supporting the learner journey from initial enquiry through application, admissions and enrolment. The engagement considered available CRM platforms, licensing arrangements, implementation approaches, integration with existing Group systems, delivery timescales and support models. Following the market engagement and subsequent internal assessment, Salesforce was identified as the Group's preferred CRM platform direction. Information gathered through the engagement was used to inform the Group's CRM business case, requirements and subsequent procurement planning. No contract was awarded through the preliminary market engagement.

Official publications

• FTS · 070299-2026 · 24 July 2026

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Frequently asked questions

Who is the buyer of this tender?

The contracting authority is DN Colleges Group (United Kingdom).

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