Digital Counselling Service for Young People
- Published
- 26 May 2026
- Notice number
- 048711-2026
- Reference
- ocds-h6vhtk-06963e
- Official source
- Official source
Description
Digital counselling service provision to improve young people's wellbeing and prevent mental health problems in young people, by providing a safe online counselling and support service. Increase early detection of mental health problems so they can be addressed promptly, preventing problems from getting worse and requiring a more specialist response. • Live chat function for a young person to converse with a qualified counsellor. • Messaging function for the young person to contact the service, these are monitored and managed by counsellors, emotional wellbeing practitioners and media workers. • Static and live topic-focused forums; forums encourage the development of a peer- supported community online. • Access to quality, clinically safe, online resources for mental health specific topics to more general subjects such as holidays, family, and relationships. • Crisis information, and self-help resources.
Official publications
- FTS · 048711-2026 · 26 May 2026
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Frequently asked questions
- Who is the buyer of this tender?
- The contracting authority is Black Country Healthcare NHS Foundation Trust (United Kingdom).
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