Development of Patient Portal Engagement and inbound communication workflows

Description

This notice is placed in order to facilitate early engagement with potential providers, NHS Surrey Heartlands Integrated Care Board (ICB) seeks to determine the level of interest in delivering improvements to patient engagement and inbound communication workflows. This work includes the development of testbeds and / or pilots for some products and functionalities. This will help understand the efficiencies deliverable through at-scale working models supported by appropriate solutions. The precise scope of the contract is still to be determined but practice staff will be exploring needs and options ahead of a full procurement which will commence in the second half of 2025, ahead of a contract commencement date early 2026. To register interest and gain access to this early market engagement activity, interested parties should make contact with The National Commercial and Procurement Hub via e-mail at commercial.procurementhub@nhs.net. Please ensure that you register your interest by no later than 12 Noon on 17th February 2025. This exercise is being carried out by the NHS National Commercial and Procurement Hub South Central and West. Additional information: T…

Official publications

• NECS BMC Helix ITSM Tool Renewal
  Published: 4 November 2026
• Provision of VMWare VCF Licence Subscription Renewal to NHS South, Central and West Commissioning Support Unit
  Published: 26 October 2026
• Contract for The Provision of NECS - Solarwinds Renewal
  Published: 9 January 2026
• NENC ICB GP IT Capital - Printers
  Published: 8 January 2026
• NENC ICB GP IT Capital - Wireless Access Points
  Published: 8 January 2026
• NENC ICB GP IT Capital - Scanners
  Published: 8 January 2026
• NENC ICB GP IT Capital - 24" Webcam Monitor
  Published: 8 January 2026
• NENC ICB GP IT Capital - Standard 24" Monitor
  Published: 8 January 2026
• Contract for the provision of Coaching Professional (ST0809) Level 5 Apprenticeship call off contract, to South, Central and West…
  Published: 7 January 2026
• NECS Re-procurement of Service Desk Software (Team Viewer)
  Published: 6 January 2026

Previous and next from NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT

• Neonatal Critical Care Transport Service in Kent, Surrey and Sussex for NHS England South East — 19 February 2025
• Service Desk Workforce Management Tool — 11 February 2025
• Foglight software renewal license — 11 February 2025
• Mandatory Dental Services at West Carclaze Dental Practice, St Austell, Cornwall — 30 January 2025
• Contract for the provision of (ST0385) Level 5 Operations / Departmental Manager (with Mary Seacole) Apprenticeship to South, Central and… — 29 January 2025
• Contract for the Data Technician Level 4 (ST0795) Apprenticeship call off contract, to South, Central and West Commissioning Support Unit — 28 January 2025

Similar open tenders

• Provision of an Asset Management Solution - Competitive Flexible Procedure — deadline 10 November 2026
• Key Management System — deadline 20 November 2026
• Theatre Event Management Software — deadline 11 November 2026
• Space Enabled and Geospatial Services Extension Notice — deadline 10 February 2029
• Demand Management and Renewables — deadline 23 February 2029
• Space Technology Solutions — deadline 30 July 2031

Frequently asked questions

Who is the buyer of this tender?

The contracting authority is NHS SOUTH, CENTRAL AND WEST COMMISSIONING SUPPORT UNIT (United Kingdom).

How can I bid for public tenders in the United Kingdom?

Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.

How can I find out about similar tenders when they are published?

Create an account at el-vinculo.com and we give you a free month and set up your company's filters — contract type, CPV codes, value and territory — so you are the first to know when new tenders like this one come out in the United Kingdom. We email you as soon as one matching your profile is published, with the whole deadline ahead to prepare the bid.

No credit card · Sign up in 2 minutes.

Public tenders by region

• Public tenders in the South East