Department for Business and Trade- Business Support Service (tendered as 'Business Information Service 2024')
Reference ocds-b5fd17-dc4e195b-a737-4c46-8897-f6363f47d4ae · BEIS
Awarded to UMI COMMERCIAL LIMITED for £7,500,000.
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Amounts and figures
Description
The Department for Business and Trade is seeking to award to a supplier to provide a service to provide information, advice, guidance and signposting for any kind of business, including pre-start-ups, in England. This new service will replace the existing Business Support Helpline. The aim of the Business Information Service is to increase and encourage access to relevant high quality business support, save businesses time and resource, and ultimately help businesses to start, grow and thrive - in particular Small and Medium-sized Enterprises (SMEs). The Business Information Service will be expected to provide bespoke, unscripted advice (via telephone, email, webchat, social media, and other messaging services, but not face-to-face) on a wide range of topics including starting a business, accessing finance, and business planning. The service will need to maintain a database of information on business support in England for use by the service's advisers. This database will also need to be accessible to other users, such as advisers based in Growth Hubs. The service will be demand-led so should be flexible. It must provide capacity to meet at least 50,000 inbound contac…
Awards
| Awarded to | Amount | Date |
|---|---|---|
| UMI COMMERCIAL LIMITED | £7,500,000 | 18 December 2023 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | 4d3f614f-09bc-40f8-89ad-de77bc047196-711569 | 5 January 2024 |
| Contracts Finder | 4d3f614f-09bc-40f8-89ad-de77bc047196-711569 | 5 January 2024 |
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 22 September 2023, 12:00. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £7,500,000.
- Who is the buyer of this tender?
- The contracting authority is BEIS (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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