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East Yorkshire and Northern Lincolnshire
Open United Kingdom Services

Demand Responsive Bus Service - NEL

Reference ocds-h6vhtk-079717 · North East Lincolnshire Borough Council

Open until 3 December 2026, estimated value £2,100,000.

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Amounts and figures

£2,100,000
Estimated value
1
Lots

Description

North East Lincolnshire Council are seeking to appoint a new delivery partner for a transformational Demand Responsive Transport (DRT) service within North East Lincolnshire. The DRT service is also known as Phone n Ride. The aim is to provide an effective DRT service across the North East Lincolnshire area. Whilst the conventional bus network provides extensive coverage throughout the main urban areas of Grimsby and Cleethorpes, there are some journeys which cannot be made, either due to the location of the origin/destination points or at the time at which the individual wishes to travel. The aim of the DRT service is primarily to support accessibility for local residents who for whatever reason do not have appropriate access to conventional bus services.

Award criteria

TypeCriterionWeight
PriceCost60%
QualityCriterion 6 - Social Value and Carbon Reduction10%
QualityCriterion 1 - Service Implementation Plan8%
QualityCriterion 2 Part A - Vehicle Requirements7%
QualityCriterion 2 Part B - Driver Requirements5%
QualityCriterion 3 - Business Continuity and Service Resilience4%
QualityCriterion 4 - Customer Service3.5%
QualityCriterion 5 - Out of Office Cover2.5%

Official publications

MediumReferenceDate
FTS 104436-2026 3 November 2026

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Frequently asked questions

What is the deadline to bid for this tender?
The submission deadline is 3 December 2026, 13:00. Check the official source, as dates can be modified.
What is the estimated value of this tender?
The estimated value published by the buyer is £2,100,000.
Who is the buyer of this tender?
The contracting authority is North East Lincolnshire Borough Council (United Kingdom).
How can I bid for public tenders in the United Kingdom?
Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.

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Data collected from official public procurement sources. Amounts as published by the buyer.