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Prior notice United Kingdom Services

DBT Business Support Service

Buyer: Department for Business & Trade

Published
5 August 2026
Estimated value
£8,333,333
Procedure
Restricted procedure
Lots
1
Notice number
074334-2026
Reference
ocds-h6vhtk-06c09b
Official source
Official source

CPV codes

Description

The Department for Business and Trade wish to give notice of a planned procurement opportunity in relation to delivery of the Business Support Service (BSS). The service will supplement guidance available on gov.uk and business.gov.uk. and is a key part of DBT’s Business Growth Service. The BSS should provide information, advice, guidance, and signposting on any business issue for any kind of business, charity or social enterprise, including pre-startups and start-ups, in England. Scope of the requirement: - The proposed procurement will seek a supplier to provide integrated business support including: - Multi- channel access through telephone, webchat, email, social media, and instant messenger (such as WhatsApp) - A database of business information for use by advisers and some external organisations - The ability to stand up an emergency response plan with 24 hours’ notice from DBT - Maintaining partnerships and relationships across the business support eco-system - There is no requirement to deliver a digital front-end or website, however, the successful supplier will need to be flexible and able to contribute to, or integrate with, any similar delivery undertaken by go…

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Frequently asked questions

What is the estimated value of this tender?
The estimated value published by the buyer is £8,333,333.
Who is the buyer of this tender?
The contracting authority is Department for Business & Trade (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.