Customer Segmentation Consultancy Services
Reference ocds-h6vhtk-066efd · Citizen Housing Group Ltd
Awarded to EQUIFAX LIMITED for £49,200.
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Amounts and figures
Description
The contract is for the provision of Customer Segmentation Consultancy services, to create or adopt a model which will support: • A significantly increased understanding of our customers • Personalisation and targeting of communications methods and styles • Service delivery that meets customer needs and expectations • Tailored engagement with customers Segmentation analysis and support for predictive data modelling • A more proactive and preventative approach to customer support and interventions • Identification of data gaps that would support improved customer insight • Improved customer experience that can be measured.
Awards
| Lot | Awarded to | Amount | Date |
|---|---|---|---|
| 1 | EQUIFAX LIMITED | £49,200 | — |
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | 103108-2026 | 30 October 2026 |
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