Customer Care (Security) Services within Emergency Housing and Resettlement Service

Published

29 September 2026

Submission deadline

4 November 2026

Place of performance

UKD42

Procedure

Open procedure

Lots

1

Documents

1

Notice number

092012-2026

Reference

ocds-h6vhtk-077cca

Official source

Official source

CPV codes

• 79342300Customer services
• 79713000Guard services
• 79715000Patrol services

Description

This contract is not a security contract; it has a much wider scope. The Service Provider must have experience in dealing with vulnerable adults, families and young people with multi disadvantage and complex needs. They must have experience, competence and abilities to manage situations that may be sensitive and challenging. The Service Provider must provide officers that are able to respond to the needs of the services below and have the skills to communicate effectively, defuse situations and manage emergency situations swiftly and confidently. The Service Provider must be able to provide additional onsite support to officers within the appropriate timescales. Officers may be required to carry out welfare checks on individuals that require additional support/oversight. Officers may also be required to address issues with individuals that are challenging. William Lyons House is supported accommodation for 14 young people, there are 10 self-contained flats and 4 bedsit flats with a communal kitchen. There are also communal areas which can be accessed by the young people when BCH staff are on site. The building is a 2 story block with a rear car park and door entry system. The role …

Official publications

• FTS · 092012-2026 · 29 September 2026

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Frequently asked questions

What is the deadline to bid for this tender?

The submission deadline is 4 November 2026. Check the official source, as dates can be modified.

Who is the buyer of this tender?

The contracting authority is BLACKPOOL COASTAL HOUSING LIMITED (United Kingdom).

How can I bid for public tenders in the United Kingdom?

Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.