CPU 8239 - Housing Services Automated Dialler
Reference ocds-b5fd17-8dc976ac-9c18-4053-ba14-3445818b066c · Nottingham City Council
Awarded to Voicescape Limited for £80,000.
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Amounts and figures
Description
Nottingham City Council has awarded a call-off contract under Crown Commercial Service G-Cloud 14 (RM1557.14), Lot 2 - Cloud Software, for the provision of a cloud-hosted automated outbound dialler solution for the Council's Housing Services / Housing Rents function. The solution supports automated tenant engagement in relation to rent accounts and arrears through outbound voice and SMS communications, including campaign management, routing to relevant officers, reporting and analytics, and integration with the Council's existing housing systems. The contract has been awarded to Voicescape Limited following assessment of suitable services available through G-Cloud 14. The initial contract term is 12 months from 30 March 2026 to 29 March 2027, with provision for three further periods of up to 12 months. The Year 1 annual licence fee is £80,000 excluding VAT. Pricing is based on 23,500 properties. Charges for any extension period are subject to the contractual pricing mechanism of the previous year's annual licence fee plus RPI and 2.9% . This is an award notice only and the opportunity is not open for applications.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Voicescape Limited | £80,000 | 29 March 2026 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | de4c5bd1-0931-4376-9191-4dcc236ffcf1-916935 | 7 October 2026 |
| Contracts Finder | de4c5bd1-0931-4376-9191-4dcc236ffcf1-916935 | 7 October 2026 |
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 29 March 2026, 17:00. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £80,000.
- Who is the buyer of this tender?
- The contracting authority is Nottingham City Council (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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