Contracts for Innovation Cymru - Reducing Missed Appointments and Improving Access to Planned Care
- Published
- 22 September 2026
- Submission deadline
- 20 October 2026
- Estimated value
- £200,000
- Place of performance
- UKL
- Procedure
- Open procedure
- Lots
- 1
- Documents
- 4
- Notice number
- 089560-2026
- Reference
- ocds-h6vhtk-07775d
- Official source
- Official source
CPV codes
- 79310000Market research services
- 73000000Research and development services and related consultancy services
- 33000000Medical equipments, pharmaceuticals and personal care products
- 85000000Health and social work services
- 98000000Other community, social and personal services
- 48000000Software package and information systems
Description
Challenge Overview Cwm Taf Morgannwg University Health Board (CTM UHB) experiences persistently high rates of missed outpatient appointments, with approximately 64,000 appointments missed over the last 12 months. These missed appointments create challenges for patients and services alike, contributing to longer waiting times, underutilised clinical capacity, financial inefficiencies and poorer patient experience. CTM estimates that missed appointments may account for approximately £9.6 million of avoidable lost value each year, representing a significant opportunity to improve both patient access and the use of NHS resources. Evidence suggests that non-attendance is often linked to a range of practical, behavioural, communication and accessibility barriers rather than a simple choice not to attend. These barriers can include challenges associated with appointment communication, transport, geography, caring responsibilities, socioeconomic factors, digital exclusion, health inequalities and service design. Contracts for Innovation Cymru (CfIC) is seeking innovative solutions that help people overcome these barriers, reducing missed appointments whilst improving access to planned ca…
Official publications
- FTS · 089560-2026 · 22 September 2026
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 20 October 2026. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £200,000.
- Who is the buyer of this tender?
- The contracting authority is Betsi Cadwaladr University Health Board (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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