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Awarded United Kingdom Services

Contract for the Provision of a System to manage HR Queries and HR Cases

Reference ocds-b5fd17-fb1f4602-1fd3-4441-8bb0-754c2ef429f0 · Hertfordshire County Council

Awarded to Sunrise Software Limited for £241,087.

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Amounts and figures

£241,087
Estimated value

Description

This is an Award Notice for the Provision of a System to manage HR Queries and HR Cases. This is a direct award because competition is absent for technical reasons. The system will have the capability to manage both HR queries and HR cases and enable workflow between several HR teams to improve efficiency. In addition, the system will provide a self-service access to a platform to raise queries and replace the use of email. The self-service provision will be available to all Council department employees and approx. 18,300 School, Herts Living and Herts at Home employees. The system will manage the following: HR Queries - HR Payroll - quick queries related to pay, leave and family leave (approx. 2,500 per month) - HR Advisory - more complex employee relations queries needing ongoing support (e.g., relating to ill health, disciplinary, grievance, performance, probation, flexible working, wellbeing), approx. 1000 per month. HR Cases Queries that have become cases as they need formal support through a specialist team, to manage through to a conclusion (e.g., ill health, disciplinary, grievance, probation, performance). These are escalated by the Service Desk (approx., 40…

Awards

Awarded toAmountDate
Sunrise Software Limited £241,087 24 January 2024

Official publications

MediumReferenceDate
FTS 01b441a0-be41-49a7-986d-500e06fb36d9-704883 2 February 2024
Contracts Finder 01b441a0-be41-49a7-986d-500e06fb36d9-704883 2 February 2024

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Frequently asked questions

What is the deadline to bid for this tender?
The submission deadline is 17 November 2023, 17:00. Check the official source, as dates can be modified.
What is the estimated value of this tender?
The estimated value published by the buyer is £241,087.
Who is the buyer of this tender?
The contracting authority is Hertfordshire County Council (United Kingdom).
How can I bid for public tenders in the United Kingdom?
Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.

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Data collected from official public procurement sources. Amounts as published by the buyer.