Contract for Enterprise Service Management System
- Published
- 8 April 2025
- Estimated value
- £767,990
- Place of performance
- UKD
- Procedure
- Open procedure
- Lots
- 1
- Notice number
- 013595-2025
- Reference
- ocds-h6vhtk-049bd7
- Official source
- Official source
Description
We have now awarded this requirement: The University is seeking to procure a cloud-based Enterprise Service Management (ESM) solution to facilitate the management of all aspects of service to staff, students and external partners, beginning with existing users (>400) of our current system in the first instance, but extending to other parts of the university in the near future in a phased approach. All staff and students will need access to the customer facing portal. We will also need to offer guest access to external enquirers including alumni, prospective students and contacts in other organisations, such as the local council and other government or higher education authorities.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| HALO SERVICE SOLUTIONS LTD | — | — |
Official publications
- FTS · 013595-2025 · 8 April 2025
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £767,990.
- Who is the buyer of this tender?
- The contracting authority is Liverpool John Moores University (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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