Contact Centre Telephone Solution
Buyer: Rhondda Cynon Taf CBC
- Published
- 6 May 2025
- Place of performance
- UKL15
- Procedure
- Direct award
- Lots
- 1
- Notice number
- 018969-2025
- Reference
- ocds-h6vhtk-050cd1
- Official source
- Official source
CPV codes
- 72000000IT services: consulting, software development, Internet and support
Description
Provision of an omni-channel Contact Centre telephony platform for the Council's Coporate Contact Centre. The Council is to enter into a new short term contract with an alternative platform provider, recommended by the contact centre software provider. This is a new short term contract to coincide with the contact centre existing software licence term.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Hybrit Services Ltd | — | — |
Official publications
- FTS · 018969-2025 · 6 May 2025
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Frequently asked questions
- Who is the buyer of this tender?
- The contracting authority is Rhondda Cynon Taf CBC (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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