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Awarded United Kingdom Services

Concessionary and Commercial Customer Management Systems, Web and App Digital Retail (inc MaaS), ITSO PAYG E-Purse Systems, Business Intelligence Software, and Convenience Store Retail Development and Services for Transport Ticketing

Buyer: South West Smart Applications Ltd

Published
4 November 2024
Place of performance
UK
Procedure
Open procedure
Notice number
035700-2024
Reference
ocds-h6vhtk-0453c8
Official source
Official source

CPV codes

Description

Smart Applications Management Limited (SAM) is the trading name of South West Smart Applications Limited, a Membership based central purchasing body, which owns and runs the National Mobilities Procurement Hub for its Members. This Framework is seeking the provision of multiple Software as a Service Lots providing Concessionary Travel Customer Management (CT-CMS), Commercial & Concessionary Travel Customer Management (CCT-CMS), Web and App Digital Retail (inc MaaS), ITSO PAYG E-Purse Systems, Business Intelligence Software, and Convenience Store Transport Ticketing Retail Development and Services. Framework Lot 1a is for the provision of a Concessionary Travel Customer Management System (CT- CMS), which is the core customer management software delivering high quality management of sensitive customer information and acting as the key conduit between SAM or a SAM Member and all other elements of a Concessionary Travel System. There is a great importance on the ability of the CT-CMS to interact reliably with other non-ITSO and ITSO components to ensure full transparency of the customer activities. The CT-CMS Lot also provides the opportunity to provide optional elements desired by S…

Lots (6)

LotDescriptionCPV codeAmount
1 Framework 6 Lot 1a Concessionary Travel Customer Management System
UK
48000000 Software package and information systems —
2 Commercial & Concessionary Travel Customer Management System (CCT-CMS)
UK
48000000 Software package and information systems —
3 Framework 6 Lot 2a Web Portal Digital Retail for Transport Tickets
UK
48000000 Software package and information systems —
4 Framework 6 Lot 2b Mobile App Digital Retail including MaaS
UK
48000000 Software package and information systems —
5 Framework 6 Lot 5: Business Intelligence Software
UK
48000000 Software package and information systems —
6 Framework 6 Lot 5: Convenience Store Retail Services for Smart Ticketing
UK
48000000 Software package and information systems —

Awards

Official publications

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Who is the buyer of this tender?
The contracting authority is South West Smart Applications Ltd (United Kingdom).
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Data collected from official public procurement sources. Amounts as published by the buyer.