Community Gateway Association Out of Hours Emergency Repairs Call Handling Service - Pre Market Engagement
- Published
- 6 July 2025
- Place of performance
- UKD4
- Lots
- 1
- Notice number
- 037609-2025
- Reference
- ocds-h6vhtk-05598c
- Official source
- Official source
CPV codes
- 79510000Telephone-answering services
Description
Community Gateway's current contract for the Out of Hours Emergency Repairs Call Handling Service is is provided by an external Service Provider and handles 9,964 calls per annum. The current contract expires in March 2026. The procurement process for new Out of Hours Emergency Repairs Call Handling Service is expected to commence in October 2025 with the new contract commencing by March 2026. Prior to launching the procurement process, CGA is undertaking a Pre Market Engagement exercise. The purpose of the Pre Market Engagement exercise is to establish: •Market capacity and appetite •Solution options •Technology options •Specification content •Delivery model options •Indications on cost •Procurement options •Implementation timescales •Social value opportunities •Risks •Barriers Further details can be found in the Pre Market Engagement Brief. To request a copy of the Pre Market Engagement Brief, please contact our appointed Procurement Advisors, Clarity Procurement Solutions: nathan@clarityprocurement.co.uk To view this notice, please click here: https://www.delta-esourcing.com/delta/viewNotice.html?noticeId=963079889
Official publications
- FTS · 037609-2025 · 6 July 2025
Other tenders from Community Gateway Association Limited
- Out of Hours Emergency Repairs Call Handling Service
- Community Gateway Association - Concierge and Security Services
- Community Gateway Association - Cleaning Services
- Community Gateway Association - Provision of Hand Held Power Tools - Pre Market Engagement
- Community Gateway Association External Cyclical Maintenance
- Community Gateway Association Replacement of Roofing
- Provision of Insurance and related services to Community Gateway Association Limited
- Community Gateway Association Replacement of Windows
Frequently asked questions
- Who is the buyer of this tender?
- The contracting authority is Community Gateway Association Limited (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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