Cloud Based Contact Centre
Reference ocds-b5fd17-f18965ac-3cfe-4190-bd41-c56ad1639c52 · National Highways
Awarded to Fohen Ltd. for £686,657.
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Amounts and figures
Description
This proposal is to undertake a project to explore the market for a replacement cloud-based contact centre service contract. The project will cover requirements gathering, governance, procurement and transition/transformation activities. The high-level benefit of the project will be the continued provisioning of cloud-based contact centre services. It will also facilitate opportunities to confirm value for money and that the most appropriate functional and technical solution is in place.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Fohen Ltd. | £686,657 | 31 March 2025 |
Official publications
| Medium | Reference | Date |
|---|---|---|
| FTS | 480f47cc-5498-4334-a3ae-998407fd35e9-852541 | 2 July 2025 |
| Contracts Finder | 480f47cc-5498-4334-a3ae-998407fd35e9-852541 | 2 July 2025 |
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Frequently asked questions
- What is the deadline to bid for this tender?
- The submission deadline is 31 March 2025. Check the official source, as dates can be modified.
- What is the estimated value of this tender?
- The estimated value published by the buyer is £686,657.
- Who is the buyer of this tender?
- The contracting authority is National Highways (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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