CITB Voice of the Customer Platform and Support Services
- Published
- 15 November 2024
- Estimated value
- £348,650
- Place of performance
- UK
- Procedure
- Open procedure
- Lots
- 1
- Notice number
- 036997-2024
- Reference
- ocds-h6vhtk-049727
- Official source
- Official source
Description
CITB have a requirement for a ‘Voice of the Customer’ (VoC) platform and support services to enable 360 view of customer feedback, pain points and friction of CITB services to increase lifetime value. A VoC platform will deliver a single platform end to end solution with no 3rd party applications to meet the strategic goals of CITB.
Awards
| Awarded to | Amount | Date |
|---|---|---|
| Qualtrics Ireland Limited | — | — |
Official publications
- FTS · 036997-2024 · 15 November 2024
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Frequently asked questions
- What is the estimated value of this tender?
- The estimated value published by the buyer is £348,650.
- Who is the buyer of this tender?
- The contracting authority is Construction Industry Training Board (United Kingdom).
- How can I bid for public tenders in the United Kingdom?
- Bids are submitted through the official public procurement portal in the United Kingdom. El Vínculo helps you find tenders and analyse their documents; submission always happens at the official source.
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