(CF EE) Westminster Advice Service

Description

The Westminster Advice Service Partnership provides advisory services to support residents with; claiming benefits, debt problems, housing applications and challenges, energy support and planning applications. It includes telephone and online support, face to face appointments, drop-in sessions, and a referral network to cross refer between agencies. Areas of advisory focus include; welfare benefits, debt (including advice on switching energy suppliers and issuing of Debt Relief Orders), employment advice (not employability advice), housing (any issues related), managing and borrowing money, information and advice on income maximisation through finance advice, immigration to OISC level 1 and 2, energy advice and other advice specific to priority care groups. The service will consist of the following components and will be delivered across three levels. All levels will be expected to be accessible to all service users: Information (Level One) - An information service gives clients the information they need, for them to know and do more about their situation. It can include signposting, providing factual information about the role of another organisation, and/or how …

Official publications

• BT319 E&C Core Development package for Bands 2 to 6
  Published: 7 January 2026
• Fire Door remedial works
  Published: 18 December 2025
• Ebury Phase 2 Joint Sales Agent
  Published: 13 November 2025
• Ebury Phase 2 Joint Sales Agent
  Published: 11 November 2025
• Church Street Site B and C Project Manager led Multidisciplinary Team
  Published: 29 October 2025
• BT324 Recruitment Advertising/ Compliant Direct Award LGRP Framework
  Published: 27 October 2025
• BT162 - Strategic Outline Business Case for Regent Street
  Published: 9 October 2025
• CF - Westminster City Council - P390 Contract for a Data Hub Implementation Partner
  Published: 29 September 2025
• Health & Safety Programme - Asbestos Surveys
  Published: 18 September 2025
• Health & Safety Programme - Structural Surveys and Assessments
  Published: 18 September 2025

Previous and next from Westminster City Council

• BT139-Provision and Installation of new Air Quality Monitoring Station Queens Park Westminster — 23 September 2024
• BT63 - CCAS Framework Agreement Capita Accounts Review — 23 September 2024
• BT143 - Governance training (neighbourhood forums) — 19 September 2024
• BT142 - 'Westminster Living' branding and web hosting — 4 September 2024
• BT148 - CCTV Audit Services — 2 September 2024
• BT133 - Pharmaceutical Needs Assessment (PNA) 2025 — 29 August 2024

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Frequently asked questions

Who is the buyer of this tender?

The contracting authority is Westminster City Council (United Kingdom).

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